Sheraton Centre Toronto Hotel

4.2 (75 reviews)

123 Queen Street West, Toronto, ON, M5H 2M9, Canada   •  Weather:    •   Local Time:     •  Phone: (416) 361-1000   •  Hotel Reservations: 888-627-7175

4.2

New Year's Safety Message for our Guests

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Dear Guest,

Welcome to the Sheraton Centre Toronto. We are thrilled that you have chosen us as your ‘home away from home’ to celebrate New Year’s Eve.

During this time of celebration, we experience a very high volume of guests, hence our having to put measures in place to ensure that all our guests are comfortable and secure. This allows everyone to make the most of the festivities.

Measures in place are as follows:

  1. A wristband policy will be in effect from Saturday, December 31, 2016 to Sunday, January 1, 2017. Only registered guests will be allowed access into the hotel upon showing their wristband.
  2. The guestroom floors must remain quiet. By law and company policy, only registered guests shall occupy your room/suite. If there is a second complaint, the Sheraton Centre Toronto will require you to check out of the hotel.
  3. All rooms receiving ANY noise complaint against them will unfortunately incur a charge of $400 on their room bill. If there is a second complaint, the Sheraton Centre Toronto will require you to check out of the hotel. 

The Sheraton Centre Toronto strives to provide all of our guests a comfortable experience. We appreciate your understanding in this matter. Should you have any questions or concerns, please contact the Front Desk Manager on duty by dialing extension ‘4802’ on your guestroom phone.

Sincerely,

David Connor
General Manager